Cookie Policy

This Cookie Policy explains how Code & Koi uses cookies and similar technologies on https://www.codeandkoi.co.uk.

This Policy should be read together with our Privacy Policy. It explains what cookies are, why we use them, the types of cookies that may be used on the Website, and how you can control cookie preferences.

1. What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They help the website recognise your device, remember certain information, provide core functionality, improve performance, and understand how the website is used.

Similar technologies may include pixels, tags, scripts, local storage, device identifiers, and other technologies that store information on or access information from your device.

2. How we use cookies

We use cookies and similar technologies to operate the Website, provide essential Website features, support customer accounts, support checkout and payment processes, maintain security, remember preferences, analyse Website usage, and improve customer experience.

Based on the information currently provided to us, the Website uses essential cookies and performance cookies, including Google Analytics where enabled. We may update this Policy if our use of cookies or similar technologies changes.

3. Essential cookies

Essential cookies are needed for the Website to function properly. They may be used for security, account access, shopping basket functionality, checkout, payment processing, cookie preference storage, and other core Website functions requested by the user.

Essential cookies cannot usually be switched off through our Website because the Website may not work properly without them. You may be able to block them through your browser settings, but some Website features may then stop working correctly.

4. Performance and analytics cookies

Performance cookies help us understand how visitors use the Website, which pages are visited, how users move around the Website, and whether errors or performance issues occur.

We may use Google Analytics or similar analytics tools for this purpose. Analytics information helps us improve the Website, understand customer behaviour, measure performance, and make better business decisions.

Performance and analytics cookies are not strictly necessary for the Website to operate. Where required by applicable law, including UK cookie rules, we will seek consent before using these cookies or similar technologies.

5. Functionality cookies

At the effective date of this Policy, the information provided to us does not identify a separate category of functionality cookies beyond essential account, checkout, preference, or security features needed to operate the Website.

If we introduce additional functionality cookies in the future, this Policy should be updated to explain what they do and whether consent is required.

6. Advertising and marketing cookies

At the effective date of this Policy, the information provided to us indicates that the Website uses Google Analytics, essential cookies, and performance cookies. If we introduce advertising cookies, remarketing pixels, or similar marketing technologies in the future, this Policy should be updated before or when those technologies are used.

Advertising and marketing cookies may require consent where they are not strictly necessary.

7. Third-party cookies and services

Some cookies or similar technologies may be set by third-party providers whose services are used on or through the Website.

Third-party providers may include analytics providers, payment processors, hosting providers, security providers, and other operational service providers. These providers may use their own cookies or similar technologies under their own terms and privacy notices.

Third-party services used in connection with the Website may include Google Analytics, PayPal, and Stripe.

8. Cookie consent and control

Where required, we will ask for your consent before setting non-essential cookies or using similar technologies that require consent.

Where a cookie banner, cookie settings panel, or Cookie Consent Manager is available, you may use it to accept, reject, or manage non-essential cookie categories. You may also withdraw or change your cookie consent where those controls are available.

You can also manage cookies through your browser settings. Most browsers allow you to block, delete, or restrict cookies. If you block all cookies, some parts of the Website may not work properly.

9. Browser controls

Browser settings vary depending on the browser and device you use. Please check your browser's help section for instructions on deleting, blocking, or managing cookies.

If you use more than one device or browser, you may need to set cookie preferences separately on each device or browser.

10. Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our Website, cookies, analytics tools, service providers, legal requirements, or operational practices.

The updated version will be posted on the Website with a new effective date or last updated date.

11. Contact us

For questions about this Cookie Policy, please contact us:

Code & Koi

Email: customer@codeandkoi.co.uk

Website: https://www.codeandkoi.co.uk

Contact form: https://www.codeandkoi.co.uk/contact

Effective date: 10 June 2026

Last updated: 10 June 2026